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Understand the Terms Before You Start

These legal terms govern how your account works on dewa178, including how we handle your data, what conditions apply to wallet transactions via DANA, OVO, and GoPay, and what rights you hold.

Account TermsPrivacy & DataDANA, OVO, GoPay ConditionsJurisdiction LimitsYour Rights

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HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Our approach to account security covers how your data is stored, how long we keep it, and what you can do if you want to request changes or deletion. Players in Semarang and across Indonesia who use e-wallets like GoPay and OVO will have their wallet identifiers stored only as long as needed for transaction verification and fraud prevention — no longer.

Data Storage

Personal data including your registered wallet details for DANA, OVO, or GoPay is stored on secured servers. We apply encryption at rest and in transit to all account-level data.

Cookie Use

We use session and functional cookies to keep your account active and your preferences saved. You can manage cookie settings from your browser, though some account features require them to work correctly.

Data Retention

Transaction records, including wallet deposits and withdrawals, are retained for a period required by our operating terms. You may request a summary of your stored data by contacting support via live chat or email.

Account Changes

To update your registered wallet, change account details, or request data deletion, go through the in-account Help section or contact support directly. We verify identity before processing any sensitive account change.

CONTACT LEGAL SUPPORT

Reach Us for Policy Questions

If something in our terms is unclear — whether it's about account eligibility, how your wallet data is used, or how a specific transaction condition applies to your region — contact our support team directly. We handle policy queries through the channels below and aim to respond with a clear, specific answer rather than a generic redirect.

Team online

Live Chat

Open live chat from your account dashboard. This is the fastest path for questions about wallet conditions, account status, or transaction disputes involving DANA, OVO, or GoPay.

Email Support

Send detailed policy or data-access requests by email. Useful for formal queries about data retention, account closure conditions, or written confirmation of your account terms.

In-Account Help

Navigate to the Help section inside your account for direct links to the relevant policy page, submitted queries, and status updates on any open legal or account request.

What Our Terms Actually Cover

dewa178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account on dewa178 is subject to a set of conditions that apply from the moment you complete registration. These cover how deposits made through DANA, OVO, or GoPay are processed, how withdrawals are verified before they clear to your wallet, and what happens if your

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account activity falls outside permitted use. We do not offer access in regions where local law restricts it — eligibility is determined by your location and the applicable legal framework at the time you access the platform. Account data you submit during registration, including your wallet
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details for OVO or GoPay, is held under the terms of our privacy policy and used only for account management and transaction verification. We do not sell or share your personal data with third parties outside of what is required for payment processing and fraud prevention.
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Any changes to these terms will be communicated through your registered account channel. Continued use of your account after a terms update constitutes acceptance. If you have questions about a specific condition — for example, how a disputed DANA deposit is handled or how long transaction
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records are retained — our support team is reachable through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These are the questions we get most often about account conditions, data rights, and legal eligibility. If your question isn't covered here, reach us through live chat or email for a specific answer.

Access depends on your location and applicable local law. We only permit account use where local law allows it. Check your regional eligibility before opening an account.

Wallet transactions are governed by our payment terms, which cover processing conditions, dispute resolution steps, and how long transaction records are retained after a deposit or withdrawal is completed.

Send a data-access request by email or through live chat. Include your registered account details. We will respond with a summary of the data stored against your account.

After account closure, we retain transaction records for the minimum period required under our operating terms, then delete personal data. Contact support to initiate a formal account closure request.

We notify you of material changes through your registered account channel. Continuing to use your account after an update means you accept the revised terms. We keep a record of previous versions on request.

Reach our support team via live chat or email with specific details of your concern. For formal complaints about data handling, email is the appropriate channel so we can provide a written response.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Terms Before You Start

Account Security and Data Practices

Data Storage

Cookie Use

Data Retention

Account Changes

Reach Us for Policy Questions

Live Chat

Email Support

In-Account Help

Common Questions About Our Terms

01 Does dewa178 operate legally in my region of Indonesia?

02 What legal terms apply to my DANA, OVO, or GoPay transactions?

03 How can I request a copy of the personal data dewa178 holds on my account?

04 What happens to my account data if I close my account?

05 Can dewa178 change its legal terms without notice?

06 Who do I contact if I think my account rights have not been respected?

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