Reference

How dewa178 Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share personal data with dewa178 — and we take that responsibility seriously.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteIndonesia-local scopeClear contact path for data requests

Explore the Lobby Read FAQ

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles these requests directly. You can reach us through live chat inside the lobby, by email, or through our dedicated account help channel. We aim to acknowledge your request promptly and confirm the outcome once the review is complete.

Live Chat Open the lobby, tap the chat icon in the corner, and send your data request directly. Our team picks up account and privacy queries through the same channel.

Email Support Send your privacy or data-access request to our support email address shown in the account settings page. Include your registered account name for faster processing.

Account Help Channel For wallet-linked data queries — such as removing a stored DANA or OVO reference — use the account wallet section and follow the removal steps shown there.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your data security is built into how the account system works, not added as an afterthought. SSL encryption covers all connections between your device and our servers. Wallet credentials for DANA, OVO, and GoPay are never stored in plain text — only tokenised references used for transaction matching. Here is a breakdown of the four areas we keep consistent across all accounts.

Encryption in Transit

Every data exchange between your browser or mobile app and our servers runs over SSL. This covers login, wallet linking, and all transaction confirmation steps without exception.

Cookie and Session Control

Cookies keep your session active while you navigate the lobby. You can clear session cookies at any time through your browser settings; this will log you out but will not affect your account data.

Wallet Data Limits

When you deposit via GoPay or OVO, we pass only the minimum required reference to the payment processor. We do not store your full wallet credentials or share them beyond what the transaction requires.

Retention and Deletion

Account records are held while your account remains active and for a period after closure as required by applicable rules. You can request early deletion of non-essential data by contacting our support team.

What We Collect and Why It Applies to You

dewa178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and the account wallet you link, whether that is DANA, OVO, or GoPay. When you fund your account or request a withdrawal, transaction references and wallet identifiers are logged to verify the payment

1
and match it to your account. Session activity, device type, and browser data are recorded automatically to keep your account secure and to troubleshoot access issues. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay
2
is limited to what those services need to complete your transaction — nothing more. Cookies and local storage help the lobby remember your session state so you do not need to log back in every time you switch between mobile and desktop. Retention periods vary by
3
data type: transaction records are kept for as long as required by applicable rules, while session logs are pruned on a rolling basis. Availability of all services described here depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on dewa178

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email and we will respond to your specific account situation.

We collect your name, contact details, and the wallet identifier you link — DANA, OVO, or GoPay. Device type and session data are recorded automatically when you log in.

Only tokenised transaction references are stored, not your full wallet credentials. These references are used solely to match deposits and withdrawals to your account.

Yes. Contact our support team via live chat or the support email in your account settings. Include your registered account name and we will prepare your data summary.

Send a deletion request through live chat or email support. We will review what can be removed immediately and what must be retained under applicable rules, then confirm the outcome.

We do not sell your data. Data shared with payment processors like GoPay is limited to completing your transaction. No marketing third parties receive your personal account details.

Transaction records are retained for as long as applicable rules require. Session and activity logs are pruned on a rolling basis. You can ask for details specific to your account type.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoToraja Gold Megaways Appdewa178 App

How dewa178 Handles Your Personal Information

Contact Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encryption in Transit

Cookie and Session Control

Wallet Data Limits

Retention and Deletion

Common Questions About Your Privacy on dewa178

01 What personal data does dewa178 collect when I open an account?

02 Is my DANA or OVO wallet information stored on your servers?

03 Can I request a copy of the data you hold about me?

04 How do I ask dewa178 to delete my personal data?

05 Do you share my data with third parties outside of payment processing?

06 How long does dewa178 keep my account and transaction records?

Privacy Policy

Related pages

Related pages